Key Idea: Delegate With DesignLike a true artist, owner Pam McNair said you must delegate with design. More... |
Key Question:A:
Give employees meanful jobs and teach them how to succeed. Q: What do you think Pam means when she says, delegate with design? Using the same analytical skills she developed as a hairdresser, Pam is able to turn jobs over to people on her term who are best suited to the task. Just like she used to make her clients look physically good, Pam studies her employees then designs jobs that will make them not only look good but feel good too. Think about itWhen was the last time you delegated a task? Are you happy with the results? What could you do to improve? Clip from: Gadabout Salon & SpaTucson, Arizona: Left with two young mouths to feed and never having worked outside the home, Pamela McNair-Wingate has created a new reality in the workplace where love and generosity abide. Today, from six locations around Tucson, she and her team of over 200 professionals deliver the newest treatments from their spas and the freshest looks from their salons. The company, Gadabout SalonSpas, is recognized as a leader in the day spa movement both in customer care and in business practices. In the typical spas customers check in for a week to be pampered, to eat low-fat diets, and to participate in endless exercise classes. Day spas are different! Here you'll find only the pampering part. Pam has been a leader in this revolution from its beginning and she is helping to transform the salon business by setting an example for all. In recognition of her extraordinary leadership skills, Pam was named Salon Entrepreneur of the Year for the US at the Global Salon Business Awards presented in London in 2004. Gadabout SalonSpas, Inc.Pamela McNair, Chairman
3501 E. Kleindale Road Visit our web site: http://www.gadabout.com
Office: 5203229434
Business Classification: Year Founded: 1976 Delegate With DesignPAM: If all I do is take from the company, then that's all I'm going to get. I have to be able to be liquid enough that I can do the things necessary when the time is right. I also have to pay attention to the long term. My passion was never short term. So it's not like I'm going to do this for a little while, and then I'm going to stop and do something else. I think that the more energy and effort you put into a company, your energy needs to be equal to your pay. I mean, I remember 10 years ago I looked at my salary and thought – I had hairdressers working for me who were making more than I was – so I really had to look at that and adjust it and say, `This isn't equitable.' Not a member yet? Learn! Be empowered! Join us! |
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