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Last Update: Monday September 20, 2021

How do I know what to measure?

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Understand Your Numbers

2:16 | Register or Log in | Become a Member

This video opens with Bob Orenstein of International Wine Accessories. At 32 seconds, Meeko Mullin, an owner of Hot Dogs on a Stick (HDOS) and an operations manager, discusses key ratios. Every employee is an owner at HDOC and all understand the numbers. More...  Staying power...

Face The Facts Often

5:14 | Register or Log in | Become a Member

Hattie introduces Jim Schell and the first of the seven key ideas within this episode.  How do you answer the question, "How's business?"    More...

Treat Service Business As Asset Management

1:07 | Register or Log in | Become a Member

Being at Theatrical Lighting was fun. We saw the equipment stacked and repairs being made. We saw David's crew set up for a big show and we attended the show. We were thinking, "Wow. There's no business like show business."     More...

Put Plans in Writing

0:56 | Register or Log in | Become a Member

Harry Rosenthal was hired to start a business from scratch so he started by putting a plan in writing.