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Last Update: Monday June 21, 2021

How do leaders communicate effectively?

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Ask Before You Tell

1:54 | Register or Log in | Become a Member

Dr. Keith Grint explains that the best leaders avoid giving lectures and spend their time in a dialog with employees.  This is Sohrab Voussoughi, the founder of Ziba Design, demonstrating what Dr. Grint calls the exchange model.  More...

Walk Your Talk

2:03 | Register or Log in | Become a Member

Host Hattie Bryant says that Albert Black sets the example he expects his employees to follow.  Because Albert sells service he knows that people are his only real asset.

Choose Words Carefully

3:45 | Register or Log in | Become a Member

Everything about Tom Gegax is about expectations: from white shirts and sneakers to language that communicates and inspires.