My Library and Courses

Last Update: Wednesday March 20, 2019

Flap Happy started by manufacturing hats!

Search by…

Join now for access to all our clips!

For improved search results, please first login.

Flap Happy started by manufacturing hats!
	Import A Good Idea 3:16 \| Register or Log in \| Become a Member What does New Zealand have in common with Southern California? Beaches and fair-skinned children. The hat that helps kids in one part of the world turns out to help kids everywhere. More...
	Finance Without A Bank 2:41 \| Register or Log in \| Become a Member There are no business startup bank loans. Every founder who wins money from a banker to get going had personal assets to use as collateral. Or, they might have been lucky to convince a friend or family member to co-sign on a loan. Laurie Synder, founder of Flap Happy, had to look beyond banks to make her darling hats. More...
	Recruit Your Family 1:10 \| Register or Log in \| Become a Member Wally Snyder, Laurie's husband, loves being with their children so he took over the moment-by-moment parenting duties yet he is also responsible for the physical plant of the company. More...
	Ask Family to Work for Free 0:57 \| Register or Log in \| Become a Member The name, Flap Happy, is part of the company's success. Laurie was fortunate that her father, Marty, had spent over 30 years in the advertising business. The name came to them out of brainstorming session and Marty was vital to the discussion. More...
	Sell, Sell, Sell 1:39 \| Register or Log in \| Become a Member The old-fashioned, face-to-face selling still plays a role in revenue generation for Flap Happy. Laurie's Mom, Judy, leads the sales efforts. More...
	Surpass Customer Expectations 1:37 \| Register or Log in \| Become a Member Flap Happy products are sold by some tiny retail shops and in some of the world's biggest catalogs. Laurie is proud that her little business makes the big guys very happy. More...
	Make Business Easy for Customers 2:19 \| Register or Log in \| Become a Member At Flap Happy, customers get what they ask for. L.L. Bean is selling a cap with matching mittens as a set so Laurie provides the simple packaging to make it easier for them to ship the items together. More...
	Set Profit Margin Goals 3:23 \| Register or Log in \| Become a Member Host Hattie Bryant says that increasing sales won't necessarily increase profits.
	Communicate With Customers 2:49 \| Register or Log in \| Become a Member Laurie mails a catalog to customers and also posts her catalog on the web. At markets she gathers more leads to add to her list.
	Strive For Perfection 0:47 \| Register or Log in \| Become a Member The look on this designer's face says it all. She is not happy and she is looking for ways to improve the product she is studying. Everyone at Flap Happy is stretching to get better everyday.
	Put People First 1:58 \| Register or Log in \| Become a Member The Flap Happy customer is easy to love! Laurie seems to transfer her love for these adorable customers to her hard-working employees. As we have heard from other owners, if you don't love people it's hard to build a business. More...