Meet the family behind Navarro Pharmacies in Florida |
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2:44 | Play Now | They left Cuba with nothing when Castro took over and today their pharmacies are the most productive in the USA.
Miami: In this city, a destination for new Spanish-speaking Americans, finding somebody who understands you, knows and feels your pain, is a seismic relief. With a profound empathy, this family's business is committed to service and to solving very big problems for their customers.
As a result, this family's business is one of the most profitable per square foot of any retail store in the USA.
So many new medicines are announced every day, it is almost impossible for anyone to keep up. But, their customers, new Americans with a limited command of English and our elders who are taking multiple medicines, have special challenges.
This Navarro family has always been committed to serving their customers. Eighteen-hour days, seven-days-a-week -- whatever it took to get the job done and keep their customers in good health -- these people have done it. In the process, they have created a first-class business.
Opened in the United States in 1961, the two sons became pharmacists; and today, with 600+ employees, they have become the most productive pharmacy per square foot in the USA. When we taped this story there were 12 locations generating $160 million in annual sales. They are a force for good that is helping to reshape Miami as a world-class community.
A classic family business, three generations of compassionate people are involved at every level of the operations.
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