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Last Update: Sunday July 25, 2021

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Flap Happy Hats from Santa Monica

Santa Monica: In this episode of the television show we take you inside a California business that is making children's hats for Talbots, Nordstrom, Children's Wear Digest and dozens of others. Now they make hundreds of items for retailers (mostly small children's specialty retailers) all around the world.

Flap Happy was founded in 1987 because Laurie Snyder was afraid her very fair-skinned, freckled-faced baby boy would get seriously burned by the California sun. Laurie created a hat by enlarging the brim of a traditional baseball cap and by adding flaps. Other mothers saw the hat and wanted one for their own child.  That was the beginning of this special business.

Meet Laurie Snyder. Meet her Mom, her Dad, her husband, her sister, her "model" child and her other children, too. This is the team that sacrificed to build the business.

Go to all the Key Ideas and Videos of this episode...     

The opening of each episode of the show...     

In every country there are good businesses who exercise best practices.

What might happen if every week -- then every day -- there were television shows that took us inside those good businesses to meet the people and to understand what drives them?

What would happen if we were to share their insights with each other and our children? What if these people were our role models? Could their insights and inspiration help each of us just get a little better each day? And, in the process might more of our businesses generate more revenues, more jobs, and a better quality of life for all of us?

Let us share our best insights to help each other grow...

Ken Done

Start a Business
1. ...Put Creativity on a Schedule!
2. ...Multiply the Use of a Singular Effort
3. ...Live, Breathe, Eat, and Sleep Your Work
4. ...Sell beauty. (All the videos)
For more, go to the homepage of this episode.

Key Question: How do I start a business?"


Grow a Business
4. ...Be mission-driven! Have a cause for good.
5. ...Communicate more with customers
6. ...Create Work that Isn't Work (All the Key Ideas)

For more, go to the homepage of this episode and meet Donna Baase of Cowgirl Enterprises, Boulder, Colorado.

Key Question: What is a path for growth?


Buy a Business
7. ...Acquire your competition!
8. ...Dream impossible dreams
9. ...Customize for Key Customers (All the Key Ideas)

For more, go to the homepage of this episode and meet the Souto brothers of Rowland Coffee Roasters, Miami

Key Question: Can my business be my legacy?


Sell a Business
10. ...Find like-mined people (like investors)
11. ...Give customers more than they expect
12. ...Pre-sell a new product (Go to All the Key Ideas)

For more, go to the homepage of this episode; meet Debra St. Claire and meet some of her early investors.

Key Question: Who is the best buyer?

A prior homepage...

Prior episode's homepage (go back several seasons)