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Last Update: Friday September 17, 2021

Perfection is a process. You can always make it better.

Malcolm Baldrige Award Winners... TWICE!


Dallas, Texas: Dale Crownover took Texas Nameplate from being just another local print shop to become the first small business to be awarded the Malcolm Baldrige National Quality Award. It's a presidential award.

So, in Washington DC with Boeing and Solar Turbines, there was a nameplate printer.  Sure, their product outlasts the item to which it is attached. And, yes,  this group was supplying several of the world's largest companies, but.... when it was Dale's turn to speak, the house went quiet.  All those top CEOs and all the DC bureaucrats just stood in awe.  This man spoke profoundly about the essence of quality, the importance of family,  and this nation's charter to achieve and to always do better.

We can all learn from Dale and his people. Yet, they did not stop working at it and six years later, they received the award again!
You will quickly see that this is an extraordinary work force. When we first taped this episode of the show, nobody including Dale had a college degree and some employees had just received their high school diploma. Notwithstanding, here you learn how they make world-class products and reap plenty of profits.

Oh yes, today, Dale and others have earned a college degree. 

Go to all the key ideas and video of this episode...


Inventions stir economies


Along the way, your leadership in your industry will be well-established.

Your business should challenge you to be better everyday in every way. If not, you have choices.

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There are always four paths to walk and eight steps to climb:


Start a Business

Meet Sohrab Vossoughi, Ziba Design. This firm imparts a higher level of perfection into new products and services for major corporations. That perfection only becomes a reality through the deep, creative struggles of individuals.

Key Question: How do I start a business?


Grow a Business

Invention is most often a higher perfection. Meet Jack Miller. He sees things others do not. He goes to the edge of our understanding of reality and pushes us to a higher level.

Key Question: What is a path for growth?

Nicole Miller and Bud Konheim essenmtially bought out a division of another company. It was a win-win-win.

Buy a Business
Meet Nicole Miller, a leading fashion design house in NYC.  She began like so many of us, working for a big business.  She and her partner, Bud Konheim,  decided to go out on their own and Bud negotiate a creative "buy-out" of the that entire division. 

Key Question: Can my business be my legacy?

Sell a Business
Neil Clark Warren wants people to fall in love and stay in love. He has found paths into the deep interiority of the heart, mind and soul. It is a dynamic, ever-changing perfection that creates tolerances for the difficult times.

To get this business into the fast lane, he sold equity!

Key Question: Who is the best buyer?

Learn eight possible ways to exit your business!

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