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We all know about
life's basics food, shelter, clothing all can be purchased in the
US at many different places and at many different price points. Big retailers
with big brands Wal-Mart, Neiman Marcus, Macy's and Nordstrom dominate
but they do not create and deliver as many products and services as do
small firms. And, where much of what we purchase from big retailers is
manufactured offshore, their high-end lines are often made by small companies
right here in the USA.
The fact is,
There are over 24 million small and privately-held companies and only
about 7,000 publicly traded companies. Surprise. The big guys are really
the little guys.
Now look at
yourself. What are you wearing? Why? Clothes help to define us; they are an
extension of our personality. This jacket was designed and made by one of the
world's most well-known fashion designers, Nicole Miller. With her partner, Bud
Konheim, the two have been building a growing business since the early
eighties.
We'll take you now
to Manhattan and you'll learn how they move ideas from mind to market.
NICOLE
MILLER: That dress should be $275 and that one should be the same.
BUD KONHEIM:
$275 I would sell it for $275 and it will be a hot dress.
HATTIE: Bud Konheim
and Nicole Miller started the Nicole Miller Company in 1982.
Today they have 165
employees working either at headquarters in New York City on 7th Avenue, in the
warehouse or in the retail stores. There are 30 Nicole Miller Boutiques around
the country 15 owned by Nicole Miller and 15 owned by licensees.
Neiman Marcus, Saks
Fifth Avenue, Nordstrom and other large retail operations also carry the line.
NICOLE: My clothes
look ageless. I've always been against clothes that make you look old. And I
think a lot of times expensive clothes tend to make women look older and more
mature. And I've always been against looking older than you are. And I don't
think you should be dressing like a teeny-bopper either because I think women
shouldn't dress so that they look foolish. But I think they should always dress
so they look youthful.
BUD: That is the
business we are in. We're trying to make a product that makes somebody happy.
If it doesn't make them happy, they are not buying it and your out of business.
So the whole thing is about delivering a feel good. This is what it
is all about. Now you get that feeling when you are dealing with a customer one
on one and she is dealing with her customer who is in the store at the same
time you are. |