Topic for Discussion: Why was this so difficult?

Answer: The owners had closed the restaurant and put the building up for sale. When Thomas told them he wanted to buy it they took it off the market. When all the cash didn't materialize quickly, Thomas had to keep going back to the owners to plead for more time. This required charm. This required powerful communication skills. He had to keep selling them on himself and the dream of a restaurant unlike any other.

You think about it: Could you develop a more pleasing personality? Have you experienced rejection that could be due to your clumsiness or poor people skills?