Small Business School
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Overview Transcript Case Study Video
Vicky Carlson owns Office Pavilion of San Diego.
Vicky's story is about action, moving forward and taking calculated risks.
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HATTIE: What's happening today? What is going on here? It's exploding!

VICKY: You see this smile on my face, Hattie?

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Transcript Segments
Small Business School
1. Do Business Wherever There Are Men
2. Think Big -- Think Heavy Metal
3. Be Confident and Bold
4. Create Good Work for Women
5. Learn Everything
6. Ask For What You Want
7. Be A Tough Negotiator
8. Participate In A Powerful Group
9. Pay Attention To The Numbers
10. Take Action

HATTIE: It's called cashflow.

VICKY: Yeah, you know, things sometimes take longer than you think, but you just keep moving forward.

HATTIE: I want to understand again, the difference between who you are today and the woman who took the temp job.

VICKY: I had the luxury, I would say, in getting into this industry -- or the opportunity to be able to work through every department so that I understood everything about the business, the whole detail.

HATTIE: Okay, is it mentors though? Is it people that took you in and said Vicky you need to learn this? Or is it you saying, you said a little bit earlier, I want to learn it.

VICKY: No, I just take on more. That's my personality, I just take on more. So then when something happens and they have a need for another manager -- it's let Vicky do that, so then I would take that responsibility on and I could handle it.

HATTIE: All right. So it's being there early. Staying late.

VICKY: Getting the job done. Being organized. Delivering.

HATTIE: So you really went from a town of like 20,000 people as a kid -- Gillette, Wyoming where you grew up and then you went to the big city of Denver, and then the huge city of Los Angeles. Do you think on that journey you carried something with you from Gillette?

VICKY: For sure I did. However, it's funny -- I feel I have, and I know that my core self and values stem from the environment I grew up in. But we did have magazines and we did have television and we had books when I grew up here. So I could see the world and I always knew that I wanted to experience the world.

CHERYL: If you're starting a business, believe in it. You can't sell and grow anything you absolutely don't believe in your heart that it's the right thing to do.

VICKY: It's about not just dreaming, but doing something to make your dreams come true. You have to have some action.

PAMELA: I chose this road. Nobody put a gun to my head and said Pam become a dealer. I chose this path, so I have to bear those consequences. But the rewards were great.

VICKY: I love what I do. I'm having so much fun, Hattie. Each year gets better and better.

HATTIE: Want to build a strong company, try your hand at some heavy lifting. These women are proof, you can make it in a man's world. I'll see you next time.

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