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Never in all
of our studies of small and growing companies have we ever run into a group
that has as much fun rewarding people for accomplishment.
Topic for
discussion: What techniques does Modern use to recognize people?
Answer: They have something called the Image Awards and one of the
employees, on his own time and with zero budget, makes a film every year which
stars the winners.
Topic for
discussion: Why do you think the film is so useful?
Answer: It can be shared with friends and family outside the company and it
can be shared over and over and over. It is not like a banquet where awards are
passed out -- that would be a one-time event with a limited guest list. Michael
Foster, the film maker told us that lots of children say to their parents,
"Let's watch the movie Daddy's in. Or, let's watch the movie Mommy's in." This
is very powerful.
Also, there
is something magical about the TV or film screen. We have grown up watching TV
and the people we see there seem bigger than life, right? The film is not the
only reason the awards program works.
You heard
Sara say the prizes are designed to give the winner an experience rather than
cash. This way when the employee comes back from a spa or a trip to Las Vegas,
they get to tell the story of what they did. They pass along the good feelings
they had when they were experiencing the prize. This creates a long-lasting
buzz. If a person wins a trip today, they might not take it for several weeks.
They come back and now there's more excitement about the prize.
Sara also
told us that annual awards are only part of the recognition process. Anytime a
manager sees someone doing something great, the manager hands out a Spot Award.
The Spot Awards are movie tickets or coupons for Blockbuster movies and the
prizes change quarterly as do the Image Awards gifts.
You think
about it: What are you doing now to recognize accomplishment? What can you
do to make it more fun and more exciting? One company we know about has a Fun
Team. The task of this team is to create fun on a regular basis. Can you
combine fun with recognition and see what happens to the energy at your place?
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