Key ideas that can transform your business
Small Business Schoollast updated: April 2004 Small Business School|Small Business School  view current episodeSmall Business School infrastructure
 
The First Shall Be Last
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Do for others and achieve more than dreams
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Tucson: Pam McNair should be every woman's hero and mentor. She truly empowered others as she overcomes the many of the obstacles that we all face in life. Also, she does it with a very special dignity, grace and resourcefulness. Around this office we say that she operates at the very top of Abraham Maslow's Hierarchy of Needs. She self-actualizes and gifts others to do the same.
Pam McNair should inspire us all to climb to the top of the mountain to see the world in the ways we dream it should be!
Visit with us now to learn from people with large hearts and minds. Read the transcript, study guide, and overview, and watch video right here on the web.
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Key ideas of this episode
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1. People are more important than cash
2. The way you make a person feel will determine your success at growing a company
3. Think deeply about what people need
4. Do it differently
5. Teach communication skills constantly
6. Establish high expectations
7. Put controls in places they didn't exist before
8. Do for employees what you do for customers
9. As the owner you are minister, social worker, and therapist
10. Delegate with design
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Sign On To Build a better business
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1.
We all teach best practices: That's been the mission and the vision from day #1. Hattie Bryant, host and co-producer of the show in 1995
Albert Black
Spohrab Vossoughi, Ziba Design, Portland, Oregon
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2.
We all participate and your ownership and participation are dynamically linked. We'll follow the examples of those in several episodes of the show. Do you have an exit strategy?
3. We all answer questions.
4. Sign on: Then go on to the next episode
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