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Even the man in black needed lights
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Overview Transcript Case Study Video
Johnny Cash
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Johnny Cash was one of David's first customers. David has been doing this so long he remembers when performers like Cash worked with just one simple spot light. Those days are long gone.
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Small Business School
Huntsville, Alabama: Every person who has ever dreamed of starting a business wants to know, "How do you get there?" And the answer truly is, "One step at a time."
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WATCH TELEVISION THAT TEACHES
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Key Ideas of this episode
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1. Small Business School Invent An industry
2. Treat Your Service Business As An Asset Management Business
3. Do One Thing Well
4. Hire Good People
5. Face The Facts Daily
6. Hire Slow Fire Fast
7. Turn Stress Into Strength
8. Reach Customers In Multiple Ways
9. Shift From Doing To Leading
10. Go Outside For Insight
11. Give Back
12. Have Fun, It's Only A Game
13. Send Handwritten Notes
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This is the story of Theatrical Lighting Systems (TLS) and Janet and David Milly.

They will show you how slowly adding value, one day at a time, is how each of us has built a business. Some people get lucky and their formulas click. Some of us are lucky that we get in on the ground floor of a new business revolution.

It is possible for all of us to be revolutionaries like those who have came before us.

David Milly started early. When he worked in a grocery store, he decided that he wanted to be the boss. He also observed a neighbor just a few doors down the street who had started his own business in his garage; it was called SpaceCraft, Inc.. Olin King's company became SCI and today has 33,000 employees in 19 countries ... one of the largest businesses in Alabama.

Watching others do it is always inspiration.

When David was a studnt at University of Alabama at Huntsville (UAH), he earned money booking entertainment and dances for his school. From his first booking, Earl Scruggs Review, a country-bluegrass band (of Deliverance fame), he knew this was what he wanted to do.

But besides the fiddlers, David also booked the lighting package for the show. He engaged Luna Tech, a sole proprietor, and they struck up a friendship. By the time he graduated they had a partnership and then they formed a corporation (1975) to protect themselves from the liability involved with manufacturing and creating pyrotechnic special effects. David was initially a 25% stockholder in the business, yet by 1981 he negotiated a buyout of just the lighting division to go out on his own.

That's a story, but this one just gets better.

At that time there was no trade association for the lighting industry. In 1987 a few of the fellows started one, Theatrical Dealers Assocation, and David was quick to join and serve on the board. He initiated a Small Business Development Committee.

Today this national association is known as ESTA or the Entertainment Services and Technology Association. And, here you find an aggressive association; they are out in front of the Occupational Safety & Health Act (OSHA) in developing safety standards for their industry. Lori Rubinstein, the executive director of ESTA, comments, "We are in fact accredited by the American National Standards Institute to create standards for our industry."

She went on to say, "David Milly is an ideal trade association member. This industry has unique problems and David has always been an advocate to share what he knows and to get specialists to come in to educate all of us about new financial and management practices. Of course he cares about Huntsville, but he also cares about this industry and how to make it better."

David has also been an active member of the Huntsville Chamber of Commerce for over 25 years and Better Business Bureau for twenty years. Yet, he continues to look for new ways to participate; he recently joined the Alabama Business Council and the National Federation of Independent Businesses.

We have heard it so many times, "Stay on top of financials." Janet (CFO), David's life partner and business partner, also insists that their employees stay on top of the financials as well. David says, "Every single person within this company is a salesperson; and through profit sharing, they also focus on the bottom line." Plus, every year David and Janet meet with their banker and do a "dog and pony show." Janet says that their bankers always give them a lot of good ideas. Janet prepares weekly "Flash" report for all the managers so they know their key critical ratios, a bellwether into the operational and fiscal integrity of the business. Competitors take note -- their bid bond rating is so good they qualify for jobs where you might not even be invited to compete. One of the key reasons is that Janet makes sure every vendor is paid within 30 days.

Get some help from some outside resources. David and Janet worked with David Griffith (847.825.8806) of George S. May International, management consultants since 1925. David comments, "...spent $40K dollars and made it back in four months."

  • CONTACT:
    Janet & David Milly
    Theatrical Lighting Systems, Inc.
    1221 Jordan Lane, PO Box 2646
    Huntsville, Alabama 35804
    Tel: 256.533.7025
    Fax: 256.536.7846 or 800.229.7320
    Email: Click here.
    URL: http://www.tlsinc.com
  • SUPPORT PUBLIC TELEVISION:
    Become a member of your local station. If you are already, great. If not and your business is doing well, consider joining the Producers' Club ($1000).
  • Selection: In 1993, Theatrical Lighting Systems,Inc. won Huntsville/Madison County Chamber of Commerce Small Business of the Year. In 2001 they won ESTA Manufacturer's Choice Dealer of the Year.
  • Learn about the Risk Management Association, a consortium of 3000 banks and 18,000 other financial organizations. You can take courses with the RMA to learn how to calculate and interpret your key critical ratios. They also know, based on the annual results of over 150,000 loan docs, what the standard means -- key critical ratios -- are within your industry.
  • FIRST PRINCIPLES: Starting a business is the road to economic independence for most of us average people. Read a little more to see why incorporating a business keeps the passion of the American revolution alive!
  • 1500+ Questions and Answers within SmallBusinessSchool. Within every show there are about 15 questions and answers. Within the school, there is a place to record your answers to these questions. Your answers to the same questions that Hattie has asked all the other business owners become part of your own secure database where you have options to re-display your best answers within this site as your own profile page (that is this page), essentially an executive summary , a study guide and/or a transcript.
  • MORE ABOUT FINANCES. We have a section about money and it can be useful. BUT, we all need to know about RMA --The Risk Management Association. This is real insiders information on your financials so take note.

    This organization is the banker's banker. They know more about key critical ratios than anybody on earth. Over 3000 banks and 16000 other kinds of financial organizations contribute the essential financial data from their loan inventory to RMA's "Annual Statement Studies" to calculate key critical ratios for every major industry type (and for most subsets of business vis-a-vis the SIC and NAICS). With over 150,000 loans per year, that is statistical relevancy.

    Do you know the average key ratios within your industry? We haven't learned ours yet for the TV/Production Industry, so we all need to ask our banker. To really make a study of it, keep an eye out for the next seminar by RMA in your area. It'll be the best money you'll spend to understand the organic nature of your business, and learn what it is that your banker so quickly knows about your industry. For more, read online: RMA seminars, RMA history, and their small business scoring (i.e. used by the SBA for their Low Docs).

    Study the history behind the RMA (it goes back to Robert Morris, a signer of the Declaration of Independence).


    The RMA to help you learn and there is no better episode of the show to review than this one with Jim Schell.
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