HATTIE: (Voiceover) Pam McNair is founder of Gadabout Salon and Spas. She has created 225 jobs and millions in sales. How did she do it? She's your neighbor next door who mastered the art of team building.

JENNIFER: Pam builds things as a team. This whole company is probably a team. So the office naturally falls into that, that everybody's always bouncing everything off of everybody. Our marketing ideas come up probably though excitement. She's totally invested in the people who work for her. She works for the people who work for her.

PAM: I think you have to look at the allover picture, check and see if your mission and you vision is there and then you need to get out of the way. You need to be able to delegate with a design so that other people can duplicate what you do. Or do it better. And I'm not the star, I build stars. So it allows other people to be in the forefront and it allows me to have the time to do what I need to do to make them look better and to be better.