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Small Business School  last update: May 2007  |   view prior episode Small Business School
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Motivations Vary
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Overview Transcript Case Study Video
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Think Beyond Yourself

Leaders understand that what motivates them doesn’t necessarily motivate the people they are leading.

Topic for Discussion: How do you find out what motivates the people who work for you?

Answer: The short answer is "ask them." And the short answer is the right answer if you have created an atmosphere where your employees are comfortable telling you. Thats a pretty big "if."

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Key Ideas of this episode
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1. Small Business School Ask Who Is In Charge
2. Think Beyond Yourself
3. Try A Heterarchy
4. Solicit Honest Critiques
5. Learn To Negotiate
6. Ask Before You Tell
7. Check Arrogance At The Door
8. Put Systems In Place
9. Manage And Lead
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People are motivated by money, by their compensation plan, but that’s only part of what motivates them. Study after study has shown that people are most motivated when they feel they are valuable members of a team. We all know that but the challenge is in creating that team.

We can certainly look at Pam McNair of Gadabout Salon and Spas as an inspiration. She works for the team, not for herself. And because she does, everyone does. She delegates, really delegates, and then celebrates when one of her employees does something better than she would have done it.

You think about it: Do you delegate within your company or do you personally make or approve every decision? Do you delegate and then get out of the way? Who on your team now needs to grow? What can you teach them to do then eventually turn over to them? What needs to move off of your desk and on to the desk of someone else?

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