Small Business School
The Case Study Guide
Small Business School Small Business Schoollast update: May 2007 Small Business School| Small Business Schoolgo to the homepageSmall Business School
Small Business School
Small Business School
Small Business School
Small Business School Small Business School
giving is adding
Small Business School
Overview Transcript Case Study Video
Marc Katz
Small Business School
Marc Katz is owner of Katz's Deli.
Small Business School
Small Business School
Small Business School
Add By Subtracting
Small Business School
Small Business School Small Business School
WATCH TELEVISION THAT TEACHES
Small Business School Small Business School
Small Business School
Small Business School Small Business School Small Business School
Key Ideas of this episode
Small Business School
Small Business School
1. Take Time To Give
2. Find The Cause That Fits
3. Make A Positive Impression
4. Prepare To Volunteer
5. Transform Your Community
6. Say Yes
7. Add By Subtracting
8. Engage Your Team
Small Business School
Small Business School Small Business School
Small Business School

The lyrics of a sweet song we learned in church are:

Giving's not subtracting, it's adding don't you see?
What you lose becomes another's gain.
Sharing's not dividing, it's multiplying life.
Like the flowers after morning rain
.

Topic for Discussion: What is Marc Katz's philosophy of success?

Answer: He says, "I keep what I have by giving it away."

Topic for Discussion: How can we make money if we give everything away for free?

Answer: Good question! There are hundreds of churches and other non-profit organizations that raise money or collect goods and then give them to people in need. This is not Marc's business model. What he is saying is that he has learned in life that when he gives, it comes back to him. The people or the charity he gives to end up circling back to do business with him. Sometimes, someone connected to someone Marc donated to comes to him to do business.

Marc also said he is a big plagiarizer. This means he steals ideas and he doesn't steal ideas from small business, he steals them from big business. His lifetime guarantee idea came from the idea of the "Good Housekeeping Seal of Approval."

His strong commitment to charities comes from studying big foundations. He reminds us that people who run big businesses are, "not stupid." Big businesses establish foundations and other programs to assist those in need because it always pays to be nice.

Other business owners we know who subscribe to this strategy talk about it as the way they launched themselves in business.

Topic for Discussion: Why is volunteering to work with a non-profit organization good for the soul and also such a good marketing technique?

Answer: Albert Black is founder of On Target Supplies and Logistics. His passion is community service and by accident he found this to be his best marketing strategy. Albert gives of himself because he loves people and love life. Yet, when you want to sell something, it is difficult to know who actually has the checkbook!

When you work on a good cause, you will meet people who will often tell you who they know and who might possibly be your next customers. Albert worked with the Chamber of Commerce and when he received an award for service, John Castle was present at the event. Today, John Castle is on Albert's board. John also leads EDS, one of the country's largest companies, and as you might guess, EDS is now one of Albert's customers, too.

You think about it: What have you given in the past? What can you give? What should you give?

Small Business School
Small Business School

Review the transcript

Small Business School


Small Business School
Small Business School
Small Business School

The Small Business Index of Learning Companies
Click here to be listed and linked from within this site
.