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WATCH TELEVISION
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| Key
Ideas of this episode |
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What we do for
children, we also need to be doing for the baby businesses among all other
businesses.
What do you
think? How does this work? How can a television show help small
businesses?
Possible answer:
People enjoy going behind the scenes to try to see what's really going on,
and often to try to understand, "What is their secret to success?" The more we
see that there are no secrets, but hard work, discipline, and first principles,
others become fortified and encouraged. Tenacity, coherence and agreement
create special continuities that allow for real relations to develop. Real
relations, where people trust and work together, create the very special
dynamics and that is what we are seeing within the State of Maine and what
makes for a successful, sustainable business.
This can be
replicated throughout the country. If we nurture the youngest businesses
among us, help them understand growth pains, read their vital signs, and
stretch into doing things they never thought possible, a new era of creativity
will be unleashed and we will reverse that 70% failure rate (with all the
agonies that go with it) and increase the prosperity for many. |
|
| Review
the transcript |
| Review the Small Business School mission statement |
Key Idea #2: These are stories that we need to tell our
children and each other. Dana Connors says it so well when he asks
rhetorically, "How could you not love that show?" Everybody has a story. We
work on our own by listening to the stories of others. We find courage,
strength, and inspiration when we see our friends and neighbors, ordinary
people, doing extraordinary things.
What do you
think? Is your story worth telling others?
Possible answer:
. If the answer is "No" then you need to begin working on that story. Where
is your generous spirit? What are you doing that pushes the edges of your
creativity? Could your product/service be enhanced in special ways?
Our life journey is
our story and every day is another page. If you don't like your story, take a
respite from the rat race. Did you notice the little island off the coast of
Maine in the opening of this show? That's Monhegan island. It is a magical
place. Take a little break and go to a place like Monhegan Island and just
think for awhile about the meaning and value of your life. You'll come up with
new ideas! |
| Review
the transcript |

Key Idea #3: There is no lack of source material. Lou
says that they could do a daily show, four hours a day. One business per
half-hour, eight per day would be 2500 businesses within a year. In Maine the
total population is just 1.2 million people. That means there are about 100,000
small businesses in the state. If they even tried to touch just the top 10% or
10,000, Made in Maine would only have four years of productions!
At Small Business
School, there are always over 100 businesses recommended for every business and
their owner who can be studied.
Topic for
discussion: Every day we talk with the station's programming directors and
station managers about the merits of this topic. Most people distrust business
because in these days, so much is driven by the bottomline and return to
shareholders. Those are the publicly-trade business (less than 10,000
businesses), and the 23 million small businesses can not, and should not, be
lumped in with them.
What do you
think? Of course, Lou's comment is a stretch (four hours a day of small
business profiles), but surely doing just 26 to 52 such shows per year (versus
his 2500), barely touches the surface. Would 52 stories hold the interest of
the viewing public?
Possible answer:
Yes, especially if after each broadcast the viewers could actually talk
with the business owner and some of those small business advocates within the
state. This is called online collaboration using the Internet backbone as a
virtual Town Hall Meeting room. In the merging of broadcast- information- and-
communications technologies, it is possible for one of the small business
advocates of the state to open up a discussion of this study guide with all the
viewers of the show in Maine.
That is grassroots
television where we all help each other understand and build our
businesses.
Most people want to
know: 1) What it takes to go out and actualize the business of your dreams?
What does it take to recognize your deep-seated gifts and talents? How do you
live life fully?" |
| Review the transcript |

Key Idea #4: We all need to encourage people to turn our backs
to the narrow band within New York City and Hollywood who give us the dark side
of commercial television. We can explore the edges of creativity on
public television and turn off any commercial television that exploits people
and appeals to depravity and delusions as their way to find viewers.
Topic for
discussion: What is the future of public television to be? When "The
Sopranos" win Emmy after Emmy, what does it say about who we are and what we
are teaching the world?
What do you
think? Here we go behind the scenes of Maine Public Broadcasting and
meet some of the people who make up the family generally referred to as PBS.
Educational television. With very few exceptions, these stations are small
businesses and need the same nurturing as every other small business.
These are good
people doing good things on very small budgets.
Public television
only began in the 1950's. Many stations began in the '60s and '70s. Though it
is is still a relatively young medium, cable emerged in the '70s as well.
Looking for markets, many cable stations were developed around public
television's model; for example, WGBH-TV initiated This Old House and
the Victory Garden and now the House is gone and we are competing
with the Home & Garden channel.
In every venue,
mega-businesses with huge dollars behind them have been introducing programming
to compete. Mostly owned by publicly-trade companies, these stations must
produce advertising revenue and that requires viewer numbers.
What do you
think? ... is there a role for public television in the future of this
evolving industry (which is also being merged into publishing, information, and
communications technologies as well)?
Possible
answer: Every person in public television would like to know the answer.
Every station manager struggles to meet their budget and to figure out how
public television uniquely defines itself in the future.
Obviously, the
biggest part of the future of public television is children's programming. We
do not need our children getting hit constantly with advertising to buy the
"latest and greatest." They need time for introspection, self-reflection, and
analogical thinking and that is the richness of our children's
programming.
After the children
go to bed, then what?
We believe the
future of public television is continuing education for adults and the biggest
single segment are the people who start, run and grow the businesses on the
Main Streets of our home towns and cities. Over 60% of the population is
directly involved with small business and 100% of the population uses the
services and products that come out of small businesses.
Business is about
value creation or it is not business. It is exploitation or worse. Television
is a great medium to lift up role models for goodness. Most of commerical
television today focuses on the exploiters; most of commercial television is
attracted to bad news. You'll often hear their editors say, "Bad news is good
news."
There is a very
important future for public television to provide an alternative to the
manipulative effects on our heart- mind- soul by our constant exposure to
commercial television's nattering nabobs of negativity. |
| Review the transcript |

Key Idea #5: Recognize the greatness in each other.
Being in front of that camera is actually good for everyone.
Topic for
discussion: There is magic in seeing somebody on television. There is magic
in seeing yourself and your friends on television.
Kathie Leonard,
talking about her business and the experience her employees had seeing
themselves on television, says it so well: "(They) can tell the story in their
own words. It's not scripted. They're more animated, and I think we all respond
to that better as an audience."
We have said in the
opening of our many of our episodes, "no actors, no journalists, and no gurus,
just the people who are doing it."
There is real
greatness in each of us. It needs to be nurtured, cultivated and brought out.
This kind of storytelling does it. |
| Review the transcript |

Key Idea #6: The Governor's support is one of the keys for the
success of Made in Maine.
Topic for
discussion: The Governors of every state need to weigh in and stand firmly
behind their station, and their state's entrepreneurs and small businesses.
What do you
think? ? The leadership of a state starts with the Governor and
continues with those in Congress. Governor John Baldacci, like every other
state governor, is also running on a very tight budget. On one hand, the
Governor is charged to look for waste and duplication, and to be a motivational
force so the government employees give their all every day. But on the other
hand, the Governor is also looking to motivate all the citizens to do better,
be more creative and more productive.
Governor John
Baldacci recognizes that a program like Made in Maine informs the public
at the same time it encourages all business owners to do just a little bit
better.
This show is a
powerful tool for the citizens of the state to learn how hard it is to start,
run and grow a business and what important texture, individuality, and
dimensionality these small businesses give each local community.
|
| Review the transcript |

Key Idea #7: Reduce the failure rate by 10% and then get 10%
of the state's small businesses to add one job; the State of Maine would
face over-employment!
Topic for
discussion: Most states have a quasi-public group like Maine &
Company to go out an attract big business to come into their state. These
groups are fiercely competitive; and to compete effectively, they make
concessions to the big business to get them to open a branch office or an
assembly plant in the state.
Every state is
looking for new jobs for their people. What we especially enjoyed hearing from
Joe Wisherath and Ed Dinan (the Chairman) was their respect for the Maine work
ethic.
Add to that work
ethic, encouragement and support for new business startups, and the state will
have new jobs. If the startups are by those over 45 years old and the people
are coming out of a big business background, the success rate is quite high --
over 70%. But the failure rate of startups for those younger than 45 is abysmal
-- about 70% fail in their first year. A show like Made in Maine
actually encourages and helps new startups. Its educaional components help to
drop that failure rate.
Now if Joe and Ed
were to encourage and help their existing 100,000 small businesses to add just
one new job this year, there would not be enough people to go around!
While we were in
Maine, we also did another episode about those Maine businesses where the
majority of their sales came from out of state. We are constantly reminded by
the US Department of Commerce that our balance of trade is way out of balance
and that small businesses need to do more to export. We've done shows about
small businesses where as much as 50% of their income is from
exporting.
One of our hopes
in lifting up a show like Made in Maine is to encourage people like Joe
and Ed to create incentives to get their small businesses to export, first
beyond Maine, then internationally. |
Review the transcript Review the episode in
Maine about "exporting" beyond Maine. |

Key Idea #8:
If you are
struggling, get some help. Small business owners have been historically
reluctant to ask for help. Today, the help is not far away. In Maine the
educators are ready to jump in. Programs like Valarie Lamont's can move a
business toward sustainability (Step
7).
Topic for
discussion: In state after state we are discovering people like Valarie
Lamont and Jim Wilfong within the university system and people like John
Massua, the State Director of the Small Business Development Centers. There are
1500 Small Business Development Centers all throughout the country with
counselors waiting for you to ask for help.
If you have started
business and you are struggling, click on
Resources, then on your state,
to find help near you. |
| Review the transcript |

Key Idea #9: Financing a good idea is possible.
Bankers work with the state to find cash for deals that do not yet qualify for
a bank loan. You meet Susan Snowden and Charlie Spies. They put money into
deals.
Though Maine is a
special place, there are people like Charlie and Susan in every state. But,
before you walk out the door, you have to do your homework. Business plan?
Financial projections? Key critical ratios?
If you don't have
any of the above, get to work.
Topic for
discussion: We have the highest respect for the people of Key Bank. With
the state's Economic Development Commission, they are the sponsors of Made
in Maine. You have to have your sights set on the biggest horizons to
invest in public television. Shows like Made in Maine set the
foundations for the future. To fund it requires a large spirit and
forward-looking people. To that end, we encourage all small business owners to
support their station, and support those businesses that make this kind of
programming available.
The SBA preferred
lenders, the utility companies, the economic development agencies of any kind,
the SBDCs, SBA, university business schools, and business press all need to
support MainePBS as a way of supporting and encouraging the growth of all of
Maine's small businesses. And, that same formula is true for every other state
in the USA and every other country in the world. |
| Review the transcript |
Key Idea #10:
Learn how to work with
the government. Everybody in this state is entirely approachable. Most
people in every state are.
Today, every state
recognizes the role of their small businesses. Towns, states, and federal
government agencies have all discovered -- small business is responsible for
over 50% of the economy. When big business has a downturn, often small business
can pick up the slack because we all can adapt to change faster. We can turn
our boats around almost on a dime.
To learn more about
the key role of government, visit with
Michael Novak. |
| Review the transcript |

Key Idea #11:
Respect even the
1-2-3 person company is the Lightbulb. If you already own a business,
or if you want to start one, Maine is a friendly place. There's a banker who
actually smiles at you. The biggest reason you will succeed in Maine is you are
not looked down upon if you only have two or three or four employees. People
are proud of your success if you're doing good work. You're given respect. They
don't seem to be hung up on your sales revenues as much as on what you are
actually doing for your customers.
The fact that Maine
Public Television has been producing a television series since 1987 that takes
viewers inside of some of the state's smallest companies, and big ones, too, is
proof that there is enormous respect and fascination with what small businesses
are able to produce and create.
We wish that every
PBS station would find a way to shine the spotlight on the great small
companies in their viewership area because we know they'll also find that small
is beautiful. |
| This key point is directly from the transcript |

Key Idea #12: Learn how to work with the people in your state's
Economic Development Commission and SBA/SBDC offices. Every state has
such people. Many countries have the equivalent and every country in the world
will follow.
Did you hear Jack
Cashman? These people are helping small businesses with incubator spaces,
technology grants, financial assistance and trade shows. They are actively
recruiting higher technology, bio-med and aqua-culture. If you have growing
expertise in these areas, give Jack's agency a call, then get the Maine &
Company (above) to help you move to Maine (weather wimps, think twice).
How about Jeffrey
Butland (SBA)? Last year in Region 1 of the SBA (New England) they helped over
10,000 people. This agency is preparing the small businesses of each state to
compete nationally and internationally. Are you selling outside your state? ...
outside the country? Call you local SBA office and get them to open some doors
for you.
These are your
public servants waiting to serve you. |
| Review
the transcript |

Key Idea #13: Work with your trade associations -- their sole
purpose in life is to fortify their members and most are small
businesses. You hear two statewide trade associations, one for metal
products and the other for wood products. Both associations know the players
within their industries. They are important people to help qualify businesses
to be profiled.
We often say that
the people we profile are respected within their industry and loved by their
community. We turn to the Chambers of Commerce and the local trade associations
to help us make our selections. These trade association people know which small
business owner is a mentor and expert in their industry. They know who are
generous within their local community. That combination -- good citzenship and
professional stewardship -- are the role models that we all need to study and
emulate.
Question:
Are you a member of your national trade association? ... regional trade
association? If not, check out these listings:
Business Types. |
| Review
the transcript |

Key Idea #14: Pride in workmanship drives owners to
perfection. An owner is looking way down the road while employees are
often looking toward just the end of this week. Yet, to the degree we can get
all people to understand the very nature of business -- value creation -- so
everybody participates at a higher level, we all win.
A consistently
well-produced television show like Made in Maine lifts the bar higher
for everybody in the state. By selecting businesses that are doing special
work, everybody is encouraged to do their own work better, with as much pride
and creativity as one can muster.
We salute MainePBS
for their show and the people of Maine for supporting this show and supporting
their station.
|
| Review
the transcript |
 Go to this show's homepage, overview or profile, case transcript,
or streaming video / broadcast times. |
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We invite your COMMENTS
OR QUESTIONS. Was the show inpsirational and/or educational? We hope
this show is both! |
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