Ron Willingham is the author of a dozen books and hundreds of courses. Among his books are: Integrity Selling for the 21st Century, The Inner Game of Selling, Integrity Service, The People Principle, Hey, I'm The Customer, and The Ten Laws of Wealth & Abundance (new window).
Ron Willingham asks you to look at your goals and objectives. Is it product-focused or is it customer focused? Also, review this videos about Integrity Selling and needs-focused selling.