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Last Update: Wednesday October 18, 2017

Tejas Office Supply Is All Texan

Get a Banker Before You Need One

Get an answer to this key business question: How?

 
Lupe Fraga knew he might need a bank someday, so he established relationships long before he actually needed them. When he wanted to get a line of credit for his inventory, or an equipment loan to improve his technology, he had already had an established working relationship with a banker who understood his business.

Houston: Texans are resilient and resourceful, and people of deep faith. When Hurricane Ike struck, they began turning to each other to pull through thiat storm together. Pictured above is Lupe Fraga. He came with his family to Houston as a young boy and grew up as a Texan.

In 1962 Lupe Fraga left his bookkeeping job to buy an office supply business but steady profits did not come quickly. Today, over 150 employees turn $40 million a year making Tejas Office one of the largest minority - owned businesses in the greater Houston area.

He borrowed some of the start-up capital from Irene, his girl friend; and, the owner financed the purchase. He married Irene -- "the best thing I ever did in my life" -- and then he learned profits do not come easily.

This is a family business. Michelle is their first born; and the day we met her, she was busy teaching a new manager and leading a customer service training session. Alisa, the middle child, handles human resources and says that caring can be measured on the bottomline. Stephen, the youngest Fraga says that they all wear many hats. Stephen followed in his father's footsteps and graduated from Texas A & M. Rather than coming to work at Tejas Office right from school, Lupe encouraged him to work for a large company which he did for two years before joining Tejas in 1998.

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Take the Plunge

3:12 | Play Now   | Lupe Fraga was able to buy a business when the owner offered to carry the financing, his girlfriend made him a loan and his Mom let him live at home. Today his is married to Irene, the girl who helped him get started, and they have built Tejas Office up over $40 million in annual sales.

Stick to Your Core

1:22 | Play Now  | Irene Fraga and her husband, Lupe, have grown their business by doing only what they do best.

Use Technology to Buy Right

1:34 | Play Now  | Owner Lupe Fraga works hard to control inventory by using sophisticated technology and the advice of colleagues who mentor him.

Up Sell

1:16 | Play Now  | Customer service and sales people at Tejas Office help customers get what they want and need.

Find the Right Mentor

3:03 | Play Now  | Lupe is a member of the National Office Products Association and a big fan of trade association membership. This membership led him to his mentor.

Get a Banker Before You Need One

0:54 | Play Now  | Lupe Fraga knew he might need a bank someday, so he established relationships long before he actually needed them. When he wanted to get a line of credit for his inventory, or an equipment loan to improve his technology, he had already had an established working relationship with a banker who understood his business.

Do Business Your Customer's Way

7:22 | Play Now  | Gerald Tebola at Houston's Health Science Center says Tejas Office Supply was quick to accommodate its request that products be delivered in plastic bins that are recycled back to Tejas.

Hire Family

3:36 | Play Now  | Irene and Lupe Fraga's three children have worked their way up in the organization. Today Alisa Fraga does human resources.

Use a List Professional

2:07 | Play Now  | You would probably not think about trying to do your own legal work and John Wargo tells host Hattie Bryant that you shouldn't try to manage mailing lists alone.

Honors: Named by Governor Rick Perry to the Texas A&M Board of Regents and has also served as the Chairman of the Board of the Federal Reserve Bank Dallas-Houston, Lupe also volunteers for the Greater Houston Partnership and The United Way.